
Customer Service Specialist
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Are you looking for assistant to respond the customer queries in a timely and accurate way, via phone, email or chat?
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Are you looking for someone to process complaints and issues related to products or services?
I am here.



Research and Data Entry
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Browse the internet to obtain needed information
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Look up the contact details of a particular company or individual
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Organize data in spreadsheet form



File Management
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Use Dropbox, Google drive and other file storage
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Use Folder in a Logical Hierarchy
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Back up important files
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Display files in a list to see details



Social Media Management
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Develop relevant content topics to reach the company's target customers
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Conduct social media listening and social media monitoring using appropriate tools
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Engage with brand followers and fans on social channels



Email Management
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Create template replies
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Use folders, filters to sort mails
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Structures emails into categories
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Use email scheduler



Calendar Management
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Use Google calendar and other calendar tools
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Color-code calendar
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Customize calendar's scheduling form
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Guide clients and invitees through the scheduling process


